One of my Firefly wall units failed so I contacted the manufacturer/tech support. After determining it was actually bad they quoted me $683.53 to replace this single wall switch (as well as a 32 week lead time). I am not as bothered about the time as the pricing.
Does anyone know of any alternatives we have available? The price just seemed high for a wall switch.
Firefly: $683.53 to replace a single Firefly wall switch panel
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Firefly: $683.53 to replace a single Firefly wall switch panel
Alan and Jeannie Wolfe
2014 Born Free Freedom
2014 Born Free Freedom
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- Posts: 6
- Joined: Fri Feb 23, 2024 7:48 pm
Re: Firefly: $683.53 to replace a single Firefly wall switch panel
This is too late to help maybe but I saw this video and thought it may give you some ideas.
https://www.youtube.com/watch?v=YCVlQY9OKm0
That ridicules price is due to there being only one outfit that makes the part. When that happens, they can never resist going into robbery mode.
https://www.youtube.com/watch?v=YCVlQY9OKm0
That ridicules price is due to there being only one outfit that makes the part. When that happens, they can never resist going into robbery mode.
Re: Firefly: $683.53 to replace a single Firefly wall switch panel
Thank you for the reply and link.
We sure did find out that they have us backed into a corner! We (unfortunately) have the older designed Firefly system that is completely wired to each switch (vs the new ones that are wireless), so it makes it even more difficult to find parts or get help from them.
We sure did find out that they have us backed into a corner! We (unfortunately) have the older designed Firefly system that is completely wired to each switch (vs the new ones that are wireless), so it makes it even more difficult to find parts or get help from them.
Alan and Jeannie Wolfe
2014 Born Free Freedom
2014 Born Free Freedom
-
- Posts: 6
- Joined: Fri Feb 23, 2024 7:48 pm
Re: Firefly: $683.53 to replace a single Firefly wall switch panel
That new-fangled stuff is sometimes carried to unnecessary extremes. What can be simpler to operate and more dependable than a basic contact switch with a wire running to the intended device. It can't get better, yet some airhead that got himself in charge decided it needed wireless systems, contactless switches and electronic control modules to do what that simple contact switch and a wire did. A designer should never complicate a proven system just because he can. It is unfathomable to me that there isn't a grown-up in the engineering department of these manufacturers that will walk in the design room and shout..."ALL RIGHT, YOU KIDS QUIT PLAYING AND GET BACK TO WORK!