Dempster Highway accident -- Five seconds of terror
Moderator: bfadmin
Dallas, I have been with USAA for about the same time as you (when it was Military officers only), and have always been very happy with their customer service. I would be very interested in knowing what they have to say when you take them to task for the poor service you received. If you are like me, you will go straight to the top, and in writing, when addressing this issue.
Bill
Bill
Barb & Bill
2004 Born Free 22' Built for Two (Sold)
no longer towing a 2008 Smart ForTwo
Escondido, CA
2004 Born Free 22' Built for Two (Sold)
no longer towing a 2008 Smart ForTwo
Escondido, CA
Hi, Dallas. Hope BF HQ can repair and get your Born Free back in operation. I, too, was insured by USAA for a long time(43 years), and also noticed a change for the worse after it expanded membership eligibility. The final straw was in 2009 when I got my annual homeowners renewal and noticed a rise in the premium. No explanation with the renewal papers. Called USAA, and the rep said, "oh yeh, we got a rate increase from your state insurance department." Am now insured with Amica, and they are wonderful. Shortly after changing to Amica, we totaled our 4Runner on black ice, and the claims people were great. Paid all the medical expenses promptly, in full. They also use OEM parts to repair damaged vehicles. Best to you and hope to hear your BF is back on the road soon. Tom Pierpan