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A beeping Norcold error message

Posted: Sun Mar 20, 2016 12:22 am
by Union Jack
We have owned our 97 Born Free "Elsa" for a year and we have been getting a beep saying the fridge door is not closed ALSO for a year! Swiping a magnet doesn't work. Norcold are less than helpful. A dealer in Arizona wanted to charge $80 and hour to diagnose, another said get a new door. Is there any wisdom out there on this problem?

Re: A beeping Norcold error message

Posted: Sun Mar 20, 2016 11:20 am
by hindeb
I had downloaded the Norcold service manual last year when I was having problems with a cooling unit leak. I looked at the manual and it said to check the interior light and thermistor connection. (It is located near the light in the refrigerator box). If that is OK then try to run a magnet (or magnetized screw driver) along the top of the refrigerator door to activate the reed switch that is on the display control board. I had the parts saved from my old unit so I popped the display board out of the black plastic housing. The reed switch on my unit is located below the "ON-OFF" switch. The switch is a 'normally closed' type that will open the circuit when a magnet is near. I was using a strong magnet and did not have to get very close to open the switch. The service manual also ask if the door was installed correctly and aligned. If the magnet does not work, its possible your reed switch is stuck in the closed position. I have my old one and you are welcome to it if you want.
Good Luck. ("If its not broken, we can probably still fix it")