Locked out of 2014 with keypad entry

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deanpscott
Posts: 10
Joined: Thu Aug 13, 2020 5:48 pm

Locked out of 2014 with keypad entry

Post by deanpscott »

EDIT.....NOTHING TO DO WITH KEYPAD


Hope some one can help with this. I have an electronic keypad on the coach door. Every thing worked fine when I first bought it at the end of August. I didn't have it long till I could no longer lock or unlock the door with the keypad so Ive just been using the deadbolt key. Well now the dead bolt won't unlock from outside with the key or inside with the knob, I can't get the door unlocked. It looks like I will have to try and remove the whole assembly which will be difficult with the screen door in the way. Of course I been packing all day getting ready for a trip!

Any one have any experience with this you can share? Thanks for your help
Last edited by deanpscott on Sat Nov 28, 2020 7:58 am, edited 1 time in total.
2014 Triumph
deanpscott
Posts: 10
Joined: Thu Aug 13, 2020 5:48 pm

Re: Locked out of 2014 with keypad entry

Post by deanpscott »

I misspoke in above post, the door is not locked, the latch can no longer be opened because of broken internal part (see videos).


https://www.youtube.com/watch?v=efW38pxwzZI
https://www.youtube.com/watch?v=5uxt4P3gC6M
Last edited by deanpscott on Sat Nov 28, 2020 8:01 am, edited 2 times in total.
2014 Triumph
deanpscott
Posts: 10
Joined: Thu Aug 13, 2020 5:48 pm

Re: Locked out of 2014 with keypad entry

Post by deanpscott »

Picture
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Last edited by deanpscott on Sat Nov 28, 2020 8:34 pm, edited 1 time in total.
2014 Triumph
deanpscott
Posts: 10
Joined: Thu Aug 13, 2020 5:48 pm

Re: Locked out of 2014 with keypad entry

Post by deanpscott »

Any one know where to get one of these? Might as well fix this while Im in there.

Door (lock) actuator for dead bolt.

I ordered this one, we will see if it works when it gets here....
https://www.camperid.com/trimark/door-l ... QQQAvD_BwE
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Last edited by deanpscott on Sat Nov 28, 2020 7:56 am, edited 1 time in total.
jlef123
Posts: 169
Joined: Mon Jun 11, 2007 6:45 pm

Re: Locked out of 2014 with keypad entry

Post by jlef123 »

I am pretty sure the door on your 2014 is the same as on my 2015 and they are made made by Challenger Door in Nappanee IN. The phone number is 574-773-0470. They have been very helpful when I have had problems with the keypad (HDC part number HD008-HW) and the Trimark entrance door hardware (multiple parts and you may not need the whole assembly). They have been able to diagnose the problem over the phone, told me how to access the lock and sent me the needed parts.
Joel & Sandy
2002 26' RB
2015 27' Splendor
2020 Coachmen Beyond
deanpscott
Posts: 10
Joined: Thu Aug 13, 2020 5:48 pm

Re: Locked out of 2014 with keypad entry

Post by deanpscott »

Thanks for that info, may come in handy down the road.

My problem is explained in the above videos.

My research on this indicates its a "when" not "if" this happens. So if your coach has this door latch I recommend getting the repair kit. You can decide for your self if you want to install it pro actively or wait for failure, if you drive a class A with only the one door I would install the kit ASAP!
2014 Triumph
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